Michiko Studios Policy

 

10-Hour Cards

• Michiko Studios is NOT RESPONSIBLE for lost or stolen 10-Hour Cards.  We do not offer reimbursement for missing cards.
• 10-Hour Cards are issued only for regular use of Studios D, E, F, C 1-3, Old Office, and Event Room, for individual practice or for teaching lessons—NOT for sessions of 3 or more people.
• The cards may be used toward Studios A, B, Opera Room, and Stage Room; however, additional time will be deducted from the card:
• Stage Room:  2 hours for every 1 hour used; 1 hour for every ½ hour used
• Studio A:  1½ hours for every 1 hour used; ¾ hour for every ½ hour used
• Studio B:  1 ¼ hours for every 1 hour used (½ hour = ½ hour)
• Opera Room:  1¼ hours for every 1 hour used (½ hour = ½ hour)

Please note that even when using a larger room, time on 10-Hour Cards cannot be applied toward sessions of 3 or more people—the cards can only be used for individual practice or teaching lessons (depending on the type of card).

• 10-Hour Cards purchased from 2009 onward expire after 1 year.

 

Cancelations/No-Shows

• Cancelation Policy for the Stage Room, Opera Room, Studio A & Studio B:
• Customer must cancel at least 48 hours prior to the start of the booking; otherwise, customer is responsible for paying for the reserved time in full.
• Cancelation Policy for Studios D, E, F, & Studios C 1-3:
• Customer must cancel at least 24 hours prior to the start of the booking; otherwise, customer is responsible for paying for the reserved time in full.

• Not showing up for a booking (a “no-show”) results in the same penalty as a late cancelation: the customer is responsible for paying for the reserved time in full.

• Customers are responsible for any time booked under their name, regardless of who booked the space.  To that end, Michiko Studios is not responsible for reaching out to students on behalf of teachers to collect payment for late cancelations or no-shows if the time was booked under the teacher’s name.  In such a case, payment for the reserved time is expected from the teacher.

 

Etiquette

• As Michiko Studios is a primarily a jazz & classical rehearsal space, we do not permit loud bands such as rock or hip-hop to rehearse in our studios.  Please keep volume at a moderate level and be considerate of others practicing or teaching lessons at the studio.
• Please keep studio doors closed during rehearsals and lessons.

 

Payment

• Michiko Studios requires that all customers pay for their studio time BEFORE the start of their session.  Please arrive a few minutes early to facilitate this.
• We accept cash, check, debit cards, and the following credit cards: Visa, MasterCard, Discover (NOT American Express).

 

Personal Belongings

• Michiko Studios is not responsible for any personal belongings left in studios, halls, or waiting areas.  We recommend that you do not leave your belongings unattended and that you thoroughly search the studio for any personal items at the end of your session.
• Please note that our lost & found is purged at the end of each month.

 

Studio Equipment & Instruments

• Please do not move pianos, drum sets, CD players, or PA systems in any of the studios without authorization and assistance from a Michiko employee.
• If you would like a piece of equipment removed from the studio or need additional chairs/music stands, please inform a Michiko employee and they will assist you.
• If your session requires use of the congas, vibraphone, xylophone, or any microphones, please inform us at the time you make the booking; otherwise, use of these items cannot be guaranteed.
• Customers are responsible for any damage to equipment or instruments during their session.  Please treat our gear as though it were you own so we can continue to provide it to you at the current rates.

 

Walk-Ins

• Larger studios (A, B, Stage, Opera Room) may be rented for the cost of the smaller studios on a walk-in basis ONLY, and only if the smaller studios (D, E, F, Office, Event Room) are unavailable.  The larger rooms CANNOT be reserved in advance at a reduced price under any circumstances.
• There are no discounts for walk-ins on any of the smaller rooms and no discounts for same-day bookings on any of the rooms.

 

Miscellaneous

• Duos (including lessons) and sessions of 3 or more people can only be booked on the hour and ½ hour, NOT on the ¼ hour.
• Please be advised that a Michiko employee will give you a 5-minute warning as your session draws to an end; this is necessary in order to ensure that all bookings start according to schedule.

 

 

 

 

 

Revised 12/19/09

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